gtg77 Privacy Policy
We take your personal information very seriously. This policy describes how your information is collected, used, and kept secure.
1 Introduction and Scope
gtg77 is a safe and reliable online gaming platform for players in Bangladesh. We take our users' privacy very seriously and are committed to protecting their personal information.
This privacy policy ("Policy") describes how gtg77 ("we", "our", "Platform") collects, uses, stores, and protects your personal information when you use our website gtg77.cam and all related services.
By using our site, you indicate that you have read this privacy policy and agree to its terms. If you do not agree with any part of this policy, please stop using our services.
2 What Information We Collect
gtg77 may collect the following types of information:
2.1 Registration and Identity Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address and nationality
- National ID card or passport details (for identity verification)
- Account login credentials (encrypted password)
2.2 Financial Information
- bKash, Nagad, or Rocket mobile banking number
- Transaction history — records of deposits and withdrawals
- Balance information and bonus usage details
2.3 Technical and Usage Information
- IP address and device identifiers
- Browser type and operating system information
- Duration of site visits and page view history
- Data collected from cookies and similar tracking technologies
- Game play history and betting details
2.4 Communication Information
- Content of messages sent via live chat, email, or support
- Records of complaints, requests, and feedback
3 How We Collect Information
We collect information in the following ways:
3.1 Directly from You
We collect information directly from you when you register on gtg77, log in to your account, carry out financial transactions, contact customer support, or fill in any form.
3.2 Automatically
Our servers and technology systems automatically collect technical information from your device. This includes cookies, log files, web beacons, and similar technologies.
3.3 From Third Parties
For identity verification purposes, we may use approved third-party services such as payment processors and fraud-prevention services. They may provide us with relevant information.
4 Purpose of Using Your Information
gtg77 uses your information for the following purposes:
- Account Management: To complete the registration process, verify accounts, and ensure secure login.
- Service Delivery: To carry out gaming services, deposit and withdrawal processes, and bonus payments.
- Age and Identity Verification: To confirm that users are at least 21 years of age.
- Security and Fraud Prevention: To detect and prevent unauthorised access, fraudulent activity, and account misuse.
- Legal Compliance: To comply with applicable laws and regulations and meet regulatory requirements.
- Customer Support: To resolve your complaints, questions, and requests.
- Service Improvement: To improve our platform, game selection, and user experience.
- Responsible Gaming: To identify problematic gaming behaviour and provide the necessary support.
- Promotional Communications: To send you offers and updates, subject to your consent.
5 Sharing and Disclosure of Information
gtg77 does not sell or rent your personal information to third parties. However, we may share information in the following limited circumstances:
5.1 Service Provider Partners
We work with trusted third-party service providers who carry out specific functions on our behalf — such as payment processing, data analytics, identity verification, and technical infrastructure maintenance. These partners are given access only to the information needed to perform their specific tasks and are contractually bound to protect confidentiality.
5.2 Legal Requirements
We may disclose information if we are legally required to do so in response to valid requests from law enforcement agencies, courts, or regulatory authorities.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with the same level of protection as set out in this policy.
5.4 With Your Consent
For any purpose other than those listed above, we will obtain your explicit consent before sharing your information.
6 Cookie Policy
gtg77 uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve the functionality of our site.
6.1 Types of Cookies
- Essential Cookies: Required for the basic operation of the site — maintaining login sessions, security verification, and so on.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand how the site is used, helping us improve our services.
6.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may cause some features of the site to not work properly.
7 Data Retention and Security
7.1 Retention Period
We retain your personal information for as long as necessary or legally required. Even after an account is closed, financial records and identity verification documents may be retained for a specified period in accordance with applicable law.
7.2 Security Measures
gtg77 takes the following technical and organisational measures to protect your information:
- SSL (Secure Socket Layer) encryption — all data transfers are secured
- Industry-standard password hashing technology
- Two-Factor Authentication support
- Regular security audits and vulnerability testing
- Data access control policies for internal staff
- Data breach detection and response plan
8 Your Rights and Choices
You have the following rights regarding your personal information:
- Right of Access: The right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: The right to request correction of inaccurate or incomplete information in your account.
- Right to Erasure: The right to request deletion of your personal information in certain circumstances (subject to legal and regulatory obligations).
- Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
- Right to Object: The right to stop receiving marketing communications or to object to certain types of processing.
- Right to Data Portability: The right to receive your information in a structured, commonly used format.
To exercise these rights, please contact us. We will verify your request and respond within a reasonable time.
9 Protection of Minors
gtg77 strictly prohibits use by anyone under the age of 21. We do not knowingly collect or process personal information from anyone under the age of 21.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information.
If you believe a minor is using our platform, please notify our support team immediately.
10 Third-Party Sites and Services
Our platform is integrated with third-party services such as payment systems (bKash, Nagad, Rocket). When you use these services, their own privacy policies apply.
gtg77 is not responsible for the privacy practices of these third parties. We advise you to review their own privacy policies.
11 Responsible Gaming and Use of Information
We may analyse your data to support responsible gaming. If our system detects signs of problematic gaming behaviour — such as unusual betting patterns or excessive time spent — we may contact you or offer the option to set voluntary limits.
This analysis is conducted in your best interest and is never used against you. For more details, see our Responsible Gaming page.
12 Policy Changes and Updates
gtg77 may update this privacy policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of the page
- Send a notification to your registered email for important changes
- Display a prominent notice on the site
Continued use of the site after an update indicates that you have accepted the revised policy. We advise you to review this policy regularly.
13 Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us through the following:
We generally aim to respond to all privacy-related requests promptly. Our support team is fully able to assist you in Bengali.
Related Policies and Information
See the pages below for more details: